In-person authority visit replaced by eMovingCH
Residents in the city of Lucerne and eight other municipalities in the canton are now able to register and deregister for resident services electronically. The city has acted in response to surveys in which this is the most common request when it comes to online services.
Previously, residents of Lucerne had to report in person to the residents registration office at the relevant authority when moving to, from or within the city. Now, around half the cantons residents will be able to forgo this trip to the office and deal with the formalities online at their leisure, round the clock, the city of Lucerne reported in a press release. The city worked together with the municipalities of Adligenswil, Ebikon, Emmen, Horw, Kriens, Meggen, Malters and Rothenburg on this project entitled eUmzugLUAgglo.
Using the new online portal, residents can input all required details in a single step on the eMovingCH platform. The platform is operated by eGovernment Switzerland, the organisation of the confederation, cantons and municipalities responsible for the expansion of electronic government services. Alongside Lucerne, other cantons are already using this digital service for reporting place of residence changes. Long term, the aim is to introduce it for the whole of Switzerland.
With the successful implementation of the eUmzugLUAgglo project, the city of Lucerne has delivered the service most often requested in resident surveys commented Katrin Aeberhard, Head of the Resident Services department for the city of Lucerne. Since the start of last year, the city has been working on this digitalisation project to make ever more services available to residents online.
