Privacy Policy

The website www.lucerne-business.com is fundamentally subject to Swiss data protection law, in particular the Swiss Federal Act on Data Protection (DSG). This data protection declaration is aligned with the current authoritative standard in the field of data protection, the General Data Protection Regulation (GDPR) of the European Union (EU). The EU recognises that Swiss data protection law ensures adequate data protection.

Access to our website is via transport encryption (SSL/TLS).

Thank you for your interest in our company. Data protection has a particularly high priority for us. As a matter of principle, it is possible to use the website www.lucerne-business.com without providing personal data. However, if a person wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the person concerned.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the legal data protection requirements. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, data subjects are informed of their rights by means of this data protection declaration.

As the controller of the www.lucerne-business.com website and responsible for data processing, the Lucerne Economic Development Agency has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can always have security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us via alternative means, for example by telephone.

1. contact details of the person responsible for data protection issues

The person responsible within the meaning of the law is the Lucerne Economic Development Agency. Enquiries regarding data protection can be sent to us by letter or e-mail, enclosing a copy of the user's ID or passport for identification purposes:

Lucerne Economic Development Agency
Alpenquai 30
CH-6005 Lucerne
E-mail info@luzern-business.ch

2. Collection and storage of personal data as well as type and purpose of their use

a) When visiting the website

When you visit our website www.lucerne-business.com, information is automatically sent to our website server by the browser used on your end device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until it is automatically deleted:

IP address of the requesting computer,
Date and time of access,
name and URL of the file accessed,
website from which access was made (referrer URL),
the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.
The aforementioned data is processed by us for the following purposes:

Ensuring a smooth connection set-up of the website,
Ensuring a comfortable use of our website,
evaluating system security and stability, and
for other administrative purposes.
The legal basis for data processing is the DSG. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

In addition, we use cookies and analysis services when you visit our website. You can find more detailed explanations on this under points 4 and 5 of this data protection declaration.

b) When using our contact form

If you have any questions, we offer you the possibility of contacting us via a form provided on the website. In doing so, it is necessary to provide your name and a valid e-mail address so that we know from whom the enquiry originates and so that we can answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with the German Data Protection Act (DSG) on the basis of your voluntarily given consent.

The personal data collected by us for the use of the contact form will be automatically deleted after we have dealt with your enquiry.

c) When registering as a company

Interested companies can use the enquiry form to request office space or industrial land in the Canton of Lucerne. The following information about the company and the contact person must be entered in the enquiry:

Information about the company:

• Name of the company
• Address
• POSTCODE
• City
• Canton / Country
• Branch

Information about the contact person:

• First name / Surname
• Position 
• Telephone 
• E-mail 

Project details:

• Number of jobs today in the canton of Lucerne
• Number of new jobs planned in the canton of Lucerne
• Site area
• Usable office space
• Website
• E-mail address
• Telephone
• Jobcloud ID (if available)
• Name, first name and position of contact person
• Contact details (email address and phone number of contact person).
• Office space
• Commercial space
• Retail space
• Storage space
• Special area
• Type of special area
• Special requirements Room height
• Special needs Floor load
• Special needs Number of parking spaces
• Special needs Logistics / Delivery
• Special needs Other
• Geographical location / search perimeter

Preferred region / municipalities 

• Traffic situation / accessibility
• Required infrastructure
• Contract type

Type of contract (multiple selection)

• Planned rental period
• Standard of fittings
• Price expectations
• Move-in date
• What have you already done? Have other service providers been involved in the search?
• Other comments

Data processing for the purpose of company registration is carried out in accordance with the DSG on the basis of your voluntarily given consent.
The personal data collected by us for the placement of job offers will be deleted when it is no longer required.

3. transfer of data

We do not transfer your personal data to third parties for purposes other than those listed below. We will only pass on your personal data to third parties if:

• you have given your express consent to do so, 
• the disclosure is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data, 
• in the event that there is a legal obligation for the disclosure, as well as
• this is legally permissible and necessary for the processing of contractual relationships.
   

4. Cookies

We use cookies on our website. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.

Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain direct knowledge of your identity.

The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. We use so-called session cookies to recognise that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognised that you have already been to our site and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see point 5). These cookies enable us to automatically recognise that you have already been to our website when you visit it again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is necessary for the above-mentioned purposes.

Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

5. Analysis tools

The analysis and tracking measures listed below and used by us are carried out on the basis of the Data Protection Act. With the tracking measures used, we want to ensure a needs-based design and the ongoing optimisation of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you.

The respective data processing purposes and data categories can be found in the corresponding tracking tool:

For the purpose of demand-oriented design and ongoing optimisation of our pages, we use Google Analytics, a web analytics service provided by Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"; https://www.google.de/intl/de/about/). In this context, pseudonymised usage profiles are created and cookies are used (see under point 4). The information generated by the cookie about your use of this website such as

• browser type/version
• operating system used
• Referrer URL (the previously visited page)
• Host name of the accessing computer (IP address)
• Time of the server request

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an allocation is not possible (IP masking). You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on: https://tools.google.com/dlpage/gaoptout?hl=en.    

As an alternative to the browser add-on, especially with browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found, for example, in the Google Analytics help, available at the following Google website: https://support.google.com/analytics/answer/6004245?hl=en.

6. Social media plugins

We use social plugins from the social networks Facebook, Twitter, LinkedIn and Xing on our website to make our company better known. The responsibility for data protection-compliant operation is to be ensured by their respective providers. We integrate these plugins using the so-called two-click method in order to protect visitors to our website as best as possible:

a) Facebook

Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plugin from Facebook" or "Facebook Social Plugin". 

An overview of the Facebook plugins and their appearance can be found at the following link: https://developers.facebook.com/docs/plugins  

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. 

If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or posting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. 

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook's data protection information under the following link: www.facebook.com/policy.php

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g. 

for Mozilla Firefox:
https://addons.mozilla.org/de/firefox/addon/facebook-blocker/  

for Opera:
https://addons.opera.com/de/extensions/details/facebook-blocker/?display=en  

for Chrome:
https://chrome.google.com/webstore/detail/facebookblocker/chlhacbfddknadmnmjmkdobipdpjakmc?hl=en

b) Twitter

Our website uses so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example in the form of a blue "Twitter bird". An overview of the Twitter plugins and their appearance can be found below under the following link: https://about.twitter.com/en_us/company/brand-resources.html

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted by Twitter directly to your browser and integrated into the page. Through the integration, Twitter receives the information that your browser has called up the corresponding page of our website, even if you do not have a profile on Twitter or are not currently logged in to Twitter. This information (including your IP address) is transmitted by your browser directly to a Twitter server in the USA and stored there. 

If you are logged in to Twitter, Twitter can directly assign your visit to our website to your Twitter account. If you interact with the plugins, for example by clicking the "Tweet" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed there to your contacts. 

The purpose and scope of the data collection and the further processing and use of the data by Twitter, as well as your rights in this regard and setting options for protecting your privacy, can be found in Twitter's data protection information under the following link: https://twitter.com/en/privacy 

If you do not want Twitter to assign the data collected via our website directly to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of Twitter plugins with add-ons for your browser, e.g. with the script blocker "NoScript" according to the following link: http://noscript.net/

c) LinkedIn

We use components of the LinkedIn network on our website. LinkedIn is a service of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. With each individual call-up of our website that is equipped with such a component, this component causes the browser you are using to download a corresponding representation of the component from LinkedIn.

This process informs LinkedIn which specific page of our website is currently being visited. If you click the LinkedIn "Recommend Button" while you are logged into your LinkedIn account, you can link the content of our pages to your LinkedIn profile. This enables LinkedIn to assign the visit to our pages to your LinkedIn user account.

We have no influence on the data that LinkedIn collects through this, nor on the scope of this data collected by LinkedIn. We also have no knowledge of the content of the data transmitted to LinkedIn. Details on data collection by LinkedIn as well as your rights and setting options can be found in LinkedIn's data protection information. You can find this information at https://www.linkedin.com/legal/privacy-policy. 

d) Xing

We use components of the XING.com network on our website. These components are a service of XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany. With each individual call-up of our website that is equipped with such a component, this component causes the browser you are using to download a corresponding representation of the component from XING.

To the best of our knowledge, XING does not store any personal data of the user about the call-up of our website. XING also does not store IP addresses. Furthermore, there is no evaluation of user behaviour via the use of cookies in connection with the "XING Share Button". Further information on this can be found in the data protection information for the XING Share button at the following website: https://privacy.xing.com/de. 

7. Data subject rights

You have the right

• Request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
• request the correction of irrelevant or incomplete personal data stored by us without delay;
• request the deletion of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
• to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its deletion and we no longer need the data, but you require it for the assertion, exercise or defence of legal claims or you have objected to the processing;
• To receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
• revoke your consent once given to us at any time. This has the consequence that we may no longer continue the data processing based on this consent in the future; and 
• complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

8. Right of objection

You have the right to object to the processing of your personal data if there are grounds for doing so that arise from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without specifying a particular situation. If you would like to make use of your right of revocation or objection, an e-mail to info@luzern-business.ch is sufficient. 

9. Topicality and amendment of this data protection declaration

This data protection declaration is currently valid and has the status December 2019.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on the website at www.lucerne-business.com.