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04.10.2023 | ICT & New Work | Reading-time: 2 min

Tilbago facilitates in-house debt collection

Lucerne - Tilbago AG has welcomed its 2,000th customer for its cloud-based debt collection software Robo-Inkasso. The company sees this growth as confirmation of the ongoing digital disruption in debt collection. It plans to continue pursuing the trend for insourcing in this field.

The Lucerne-based digital debt collection company tilbago has acquired its 2,000th customer. According to a statement, the company attributes its steadily growing portfolio to the ongoing disruption within the debt collection industry. Tilbago tapped into this trend seven years ago, creating a digital alternative with Robo-Inkasso. Thanks to the cloud-based software solution developed by the company, classic debt collection can be completely converted to a digital process.

Robo-Inkasso offers advantages such as rapid processing of the operator's business at lower costs compared with commissioning external service providers. In addition, the module RILDA 4.0 (Robo-Inkasso Legal and Decision Advisor) developed by tilbago ensures that the collection process is handled correctly in terms of financial and tax law. Tilbago's insourcing solution makes it easier for creditors to operate debt collection processes without incurring separate expenses for legal business processing.

Tilbago AG's customers include now more than 2,000 companies from a wide range of industries such as banks, insurance companies, hospitals, retailers, energy suppliers and public administration. Robo-Inkasso is also used by future-oriented collection companies from Switzerland and abroad, according to the statement.

“In recent years, we have continuously been able to inspire new customer groups to use our solution,” commented Dacid Fuss, CEO of tilbago AG, in the statement. "We are very pleased that we, as an initiator in the debt collection industry, have been able to start the trend for insourcing and could further digitalize debt collection in Switzerland in the coming years." 

 

 

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